Junot Systems provides world-class customer support to all NLINK® MES to SAP Solution customers with a valid Maintenance contract. Our team of experienced support specialists provide exemplary support to a variety of customers both in the US and overseas. We use state-of-the-art tools and techniques to support you 24 hours a day, 7 days a week, and 365 days a year, regardless of how many installations you have or where they are located.

HARDWARE REQUIREMENTS
The NLINK MES to SAP solution runs on standard commercial off-the-shelf hardware. There really are no special hardware requirements but click here to download our current recommendations. Please note that commercial hardware changes so fast that it is difficult to keep this document current. We try to update it on a monthly basis.

ASSESSMENT QUESTIONNAIRE
Register to receive a detailed Customer Assessment Questionnaire that you can fill out today so that we can quickly and accurately understand your particular SAP Landscape and your current MES to SAP integration needs. Don't forget to indicate whether you use SAP PP or SAP PP-PI.

CUSTOMER EXTRANET
If you are an NLINK MES to SAP Solution customer click here to get access to our support area. Here you will be able to download the latest product releases, provide product feedback and suggestions, look at our list of frequently asked questions, and more.

BUG REPORTS AND FEATURE REQUESTS
Click here to submit an NLINK bug report or Feature Request. Before submitting your request please remember to provide the Junot Systems support staff with enough information to be able to quickly reproduce, resolve and/or understand your problem.

VIDEO PRESENTATIONS
There`s really only so much information you can absorb by reading about an enterprise software product like the NLINK MES to SAP Solution. At some point you need to see the software in action and that`s what the NLINK MES to SAP Solution Video Presentations are all about.

B2MML WHITEPAPER
Learn more about the role of B2MML and other industry standards in integrating Manufacturing Execution Systems (MES) to SAP. Successful solutions must not only be standards-based but also maintain enough flexibility to meet the almost infinite variation in requirements and deployment scenarios that are encountered in the SAP world. View the White Paper.

REQUEST AN NLINK MES TO SAP DEMO
If you have already seen the Video Presentations and reviewed the B2MML White Paper and would like to learn more by scheduling a WebEx demonstration of the NLINK MES to SAP Solution, please click here.


TECHNICAL INFORMATION
For more technical and product information regarding the NLINK MES to SAP Solution please contact .

SALES AND PRICING INFORMATION
For sales and pricing information regarding the NLINK MES to SAP Solution please contact .